Terms and conditions

I. General provisions

The owner and administrator of the online store available at inflaa.com is International Sourcing Sp. z o.o. with its registered office in Warsaw at Rydygiera 13A/40, 01-793 Warsaw, NIP 5252722209, REGON 368237257, registered in the Register of Entrepreneurs under the KRS number 0000694022.
The object of the inflaa.com online store is the retail sale of air inflatable structures and other goods in Europe via the Internet.
In particular, the Regulations set out the rules for the use of the inflaa.com online store by Users, the sending of orders and their execution, as well as the procedure for complaints.
In matters not covered by these Regulations, the relevant provisions of the law in force on the territory of the Republic of Poland shall apply, in particular the Act of April 23, 1964 – Civil Code (Journal of Laws No. 16, item 93, as amended), the Act of July 27, 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws. U. No. 141, item 1176 as amended), the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by dangerous products (Dz. U. No. 22, item 271 as amended) and the Act of August 29, 1997 on the protection of personal data (consolidated text: Dz. U. of 2002 No. 101, item 926 as amended).
All goods presented on inflaa.com are on the website with the permission and knowledge of the copyright owners of these goods.
With regard to contracts concluded with Customers who are consumers with their habitual residence outside the Republic of Poland, only the relevant provisions of the law in force on the territory of the Republic of Poland shall apply to matters not regulated herein. However, the application of the relevant legal provisions in force on the territory of the Republic of Poland shall not deprive the consumer of the protection granted to him/her under the provisions that cannot be excluded by agreement, under the law that is in force on the territory of the country in which the consumer has his/her habitual residence.
The form of contracts concluded with customers who are consumers with their habitual residence outside the Republic of Poland will be governed by the law in force in the territory of the country where the consumer has his habitual residence.
With regard to contracts concluded with Customers who are entrepreneurs having their registered office outside the Republic of Poland, in matters not regulated by these Regulations, only the relevant provisions of the law in force in the territory of the Republic of Poland, in particular those listed in paragraph 5 above, shall apply.
The provisions of these Regulations are not intended to exclude or limit any of the rights of the Customer, who is also a consumer, to which he is entitled under mandatory provisions of law. In the event of any inconsistency between the provisions of these Regulations and the aforementioned regulations, those regulations shall prevail.

II. Definitions

RULES – these rules and regulations together with appendices
STORE – an online store available at inflaa.com
SELLER, SERVICE PROVIDER – International Sourcing Sp. z o.o. with its registered office in Warsaw at Rydygiera 13A/40, 01-793 Warsaw, NIP 5252722209, REGON 368237257, entered in the Register of Entrepreneurs under KRS number 0000694022.
CUSTOMER, USER – a natural person, a legal person and an organizational unit without legal personality, who is granted legal capacity by the law, purchasing products via the online store inflaa.com
ORDER – an offer to conclude a sales contract made by the Customer via the online store inflaa.com
USER – any entity using the online store
ACCOUNT – an individual administrative panel of the User available after registration and logging in the online store inflaa.com, marked with a login and password, used to conclude sales agreements
REGISTRATION – the process involving the creation of an Account by the User in the online store
SALE AGREEMENT – an agreement for the sale of goods concluded between the Seller and the Customer through the online store
ELECTRONIC SERVICE – a service provided electronically by the service provider to the recipient of the service through the online store
GOOD – any item sold through the online store
CONSUMER – a natural person purchasing products through the online store inflaa.com for the purpose not directly related to its business or professional activity
ENTREPRENEUR – a natural person, a legal person and an organizational unit without legal personality, which is granted legal capacity by the law, purchasing products via the inflaa.com Internet store for the purpose directly related to its business or professional activity
GUARANTEE – an entity issuing a warranty document

III. Registration

Registration in the inflaa.com online store is voluntary and free of charge.
In order to register with the store, the user should fill out the registration form located on the store’s website, providing his/her real data.
In order to successfully complete the registration process, the user is required to select the option: “natural person” (consumer) or “entrepreneur” (company) and provide the following data:
o Name and surname,
o E-mail,
o Password,
o Address (street, number of house / premises, town, post office, country),
o Phone number
After completing and submitting the registration form, the user will receive an automatically generated email to the email address provided by the user to confirm registration in the store.
In the event that the User’s data required during the registration process changes, the User is requested to update it to bring it in line with reality.
If the User’s data required during the registration process changes after the start of the order processing, the User is asked to update it and inform the Store by phone.

IV. Orders

The customer can place orders in the Store 24 hours a day, 7 days a week.
Information about products presented on the Store’s website does not constitute an offer within the meaning of the Civil Code; it is an invitation to conclude a sales contract.
Placing an order constitutes an offer within the meaning of the Civil Code, made by the Customer to the Seller.
Registration and creation of an account is a prerequisite for placing an order in the inflaa.com store.
Once a valid order has been placed, the Seller sends information on acceptance of the order to the Customer at the electronic mail (e-mail) address provided during registration, within a maximum of 72 hours. The contract is concluded as soon as the Seller sends the Customer information about order acceptance.
Conditions for the implementation of orders exceeding the amount of PLN 1,000 will be agreed with the customer individually in each case.
In the case of sales contracts concluded with entrepreneurs, the ownership of the goods marked with identity is transferred to the customer who is an entrepreneur, at the time of payment of the price.
The ordered goods will be delivered to the address specified by the Customer.
The maximum lead time is 95 (ninety-five) working days.
If the Seller cannot perform due to the fact that the goods are not available, it shall notify the Customer immediately, but no later than within 30 (thirty) days from the conclusion of the Contract, and return the entire amount of money received from the Customer, if any amount has already been paid.
If the Seller cannot perform a service with the characteristics individually ordered by the Customer due to the temporary impossibility of its fulfillment, the Seller may, with the consent of the Customer, perform a substitute service, corresponding to the same quality and purpose and for the same price or remuneration or in another manner agreed by the parties.

V. Method of payment

The Store’s website lists both gross prices of goods (including VAT) and net prices of goods. The cost of delivery of goods to the customer is given separately. Fiscal receipts or VAT invoices are issued for all goods ordered in the online store.
Prices in the Store are given in Polish zloty.
The customer who is a consumer has a choice of the following forms of payment:
o transfer to the Seller’s bank account,
o 50% transfer, 50% transfer before delivery of the products based on photos of the manufactured device,
o 50% transfer, 50% transfer made during personal collection,
o cash on delivery if the value of the entire order does not exceed 15,000 PLN gross.
The customer who is an entrepreneur has a choice of the following forms of payment:
o transfer to the Seller’s bank account,
o 50% transfer, 50% transfer before delivery of products based on photos of the manufactured device,
o 50% transfer, 50% transfer made during personal collection.
If you choose to pay by bank transfer, the transfer should be made to the Seller’s bank account indicated below within 3 working days from the date of confirmation of acceptance of the order for processing with the title of the transfer – the order number:

39 1090 1030 0000 0001 3512 2440
International Sourcing sp. z o.o.
ul. Rydygiera 13A/40, 01-793 Warszawa
The customer purchases goods and orders services at the prices and amount of delivery costs in effect at the time of ordering. The amount of delivery costs depends on the distance of delivery to the Customer and the size and weight of the goods in question.
The Seller reserves the right to change prices and the amount of delivery costs, in particular in the event of changes in the price lists of services provided by delivery operators. This provision does not apply to orders already in progress.

VI. Delivery performance

Delivery is made to the address indicated by the Customer in the order.
Delivery is made by courier service.
The customer can also pick up the goods in person at the address Białołęcka 233A, 03-253 Warsaw.
It is recommended that the Customer, who is also a consumer within the meaning of Article 221 of the Civil Code, if possible, to check the condition of the goods after delivery of the consignment and in the presence of a representative of the delivery operator to write an appropriate protocol. Inspection of the shipment will facilitate and accelerate the assertion of possible claims against the responsible entity in case of mechanical damage to the shipment incurred during transport. In such situations, the customer is advised to contact the seller as soon as possible.
The Customer, who is not a consumer within the meaning of Article 221 of the Civil Code, is obliged to check the condition of the goods after delivery and in the presence of a representative of the delivery agent. In case of mechanical damage to the consignment during transport, the Customer should write a damage protocol and immediately contact the seller.

VII. Complaints

In the case of contracts concluded with Customers who are also consumers within the meaning of Article 221 of the Civil Code, the Seller shall be liable for non-conformity of the goods with the contract if it is found by the Customer before the expiration of 2 years from the date of delivery. The Customer is obliged to notify the Seller about the found nonconformity of the goods with the contract within 2 months from the date of finding such nonconformity.
The Seller will, within 14 (fourteen) days, respond to the complaint of the goods reported by the Customer and notify him of the further course of action.
In order to facilitate the complaint process, if possible, the customer is asked to send photos and a detailed description of the non-conforming goods.
If the complaint is resolved in favor of the Customer, the Seller shall bring the goods into conformity with the contract in accordance with the Customer’s request by repair or replacement with a new one. If the replacement or repair would expose the Customer to significant inconvenience, the Seller shall, in accordance with the Customer’s request, reduce the price or return – as a result of the Customer’s withdrawal from the contract – the full amount due for the advertised product within 14 (fourteen) days.
In the case of contracts concluded with customers who are entrepreneurs, pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under warranty is excluded.
In the case of goods covered by a warranty, the Customer who is an entrepreneur may complain about a product with defects only using the rights under the warranty – in such circumstances the Customer has claims only against the entity that is the guarantor. In the case of goods covered by a guarantee granted by the manufacturer or distributor, the Seller is only an intermediary forwarding the submitted complaint to the manufacturer or distributor.
In the case of goods covered by a guarantee, a Customer who is a consumer may complain about a product with defects:
o using the rights under the guarantee – in such circumstances the Customer is entitled to claims only against the entity that is the guarantor. In the case of goods covered by a guarantee granted by the manufacturer or distributor, the Seller is only an intermediary forwarding the submitted complaint to the manufacturer or distributor;
o using the rights available to the Customer who is a consumer against the Seller in connection with non-compliance of goods with the contract.

VIII. Guarantee

The Seller provides a guarantee for goods sold through the online store, only if he himself is the manufacturer of the goods. If the Seller provides a guarantee, the content and terms of the guarantee are specified in the guarantee document issued by the Seller.
If the Seller is not the manufacturer of the goods in question, the goods may be covered by a warranty provided by the relevant manufacturer or distributor. The content and conditions of the warranty in such a case are specified in the warranty document issued by the manufacturer or distributor.

IX. Returns

A customer who is also a consumer who has concluded a remote contract may withdraw from it without giving any reason, making a statement to that effect in writing within ten days from the date of delivery of the subject of the contract. To meet this deadline it is sufficient to send the statement before its expiration. The declaration may be sent by e-mail to biuro@inflaa.com or by post to the following address:

International Sourcing
ul. Rydygiera 13A/40, 01-793 Warszawa
In the event of withdrawal from the contract, the contract is considered not concluded, and the consumer is released from all obligations. What the parties have provided shall be returned unchanged, unless the change was necessary within the limits of ordinary management. The return should be made immediately, no later than within fourteen days. Along with the price of the goods, the seller shall refund the cost of delivery to the consumer, which the consumer has incurred.
Customer should send the returned goods to the address e-dmuchance.eu, 233A Białołęcka Street, 03-253 Warsaw.
The right of withdrawal from a contract concluded at a distance does not apply to the consumer in cases:
o concerning audio and visual recordings and recorded on computer data carriers after the consumer has removed their original packaging;
o contracts concerning services for which the price or remuneration depends exclusively on the movement of prices on the financial market;
o services with properties specified by the consumer in the order placed by him or closely related to his person;
o services which, due to their nature, cannot be returned or whose subject matter is subject to rapid deterioration;
o delivery of newspapers;
o gambling services,
o provision of services commenced, with the consumer’s consent, before the expiry of a period of 10 days from the date of its conclusion.
Goods with special characteristics made to the customer’s individual order are not returnable.

X. Electronic Service Agreement

The service provider provides the following electronic services through the online store:
for setting up and maintaining an account in the online store,
for a newsletter.
Provision of electronic services by the service provider is free of charge.
The contract for the provision of electronic services consisting in maintaining an account in the online store and newsletter service is concluded for an indefinite period of time.
Technical requirements necessary to work with the ICT system: computer with access to the Internet, access to e-mail, web browser: Internet Explorer version 7.0 or later with JavaScript and cookies enabled, Mozilla Firefox version 4.0 or later with JavaScript and cookies enabled, or Google Chrome version 8 or later. Recommended monitor resolution 1024×768 pixels.
The recipient is obliged to use the online store in a manner consistent with the law and good morals, taking into account respect for personal property and intellectual property rights of third parties. The recipient is prohibited to provide content of an unlawful nature. It is forbidden to use electronic services in a manner that unlawfully interferes with the operation of the online store through the use of certain software or devices, as well as to send or post unsolicited commercial information in the online store.
The customer may file complaints related to the provision of electronic services through the online store by sending an e-mail or in writing to the address of the seller. The Service Provider will consider the complaint immediately, no later than within 14 days counted from the day of filing the complaint.
The service provider will respond to the complaint at the e-mail address provided by the service recipient or in any other manner agreed upon by the parties.
The customer may terminate with immediate effect the perpetual contract for the provision of electronic services of a continuous nature at any time and without indicating reasons by sending an appropriate statement via e-mail or, alternatively, in writing to the seller’s address.
The service provider may terminate the indefinite contract for the provision of electronic services, in the event that the recipient objectively or persistently violates the terms and conditions, in particular when he provides content of an unlawful nature, after an ineffective one-time request to cease with setting an appropriate deadline. The contract in such a case expires after 7 days from the submission of a declaration of intent to terminate the contract.
Termination of a contract for the provision of electronic services concluded for an indefinite period of time by the service provider or service recipient shall not affect the rights or benefits acquired by the parties during the term of the contract.
By mutual agreement between the parties, the service provider and the service recipient may terminate the contract for the provision of electronic services at any time.

XI. Privacy policy

The administrator of the data obtained through the online store is the owner of the store.
The online store operates in accordance with the provisions of the Act of August 29, 1997 on the protection of personal data (consolidated text of the Journal of Laws of 2002, No. 101, item 926, as amended) and the Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
The Administrator is authorized to disclose personal data only to entities authorized under applicable laws.
The owner of the store undertakes to protect the personal data provided by users from loss, destruction, disclosure, access by unauthorized persons or misuse.
The administrator processes personal data solely for the purpose of fulfilling contracts concluded through the online store.
The user provides his personal information needed for registration voluntarily.
The User has the right to inspect and modify his/her personal data at any time, as well as to demand their removal from the database . In order to exercise these rights, the User may contact the Store Administrator by sending an e-mail to: konrad.kosmala@inflaa.com or by post to the Seller’s address:

International Sourcing
ul. Rydygiera 13A/40, 01-793 Warszawa

XII. Cookie Policy

The inflaa.com online store uses cookies to collect information related to the User’s use of the store.
Cookies are text files saved by the User’s web browser on his computer, allowing to identify the User and recording his preferences based on the history of visited websites.
Cookies allow you to maintain a user session without having to re-enter your inflaa.com login and password on each subpage.
The inflaa.com Internet store uses the following cookies:
o permanent
o analytical
o external

XIII. Final Provisions

The content of these Regulations may be changed after informing the Users about the scope of the anticipated changes no later than 14 days before their effective date. Orders placed during the validity of the previous version of the regulations will be carried out in accordance with its provisions. If the User does not agree with the introduction of changes to the regulations, he may delete his Account.
Any disputes arising between the Seller and the Customer, who is a consumer within the meaning of Article 221 of the Civil Code, will be settled by a common court of competent jurisdiction in accordance with the provisions of the Code of Civil Procedure.
Any disputes arising between the Seller and the Customer, who is not a consumer within the meaning of Article 221 of the Civil Code, will be resolved by a common court with jurisdiction over the seat of the Store.
Users can contact the Seller in the following ways:
- phone: +48 501 110 922
- e-mail: konrad.kosmala@inflaa.com
- In writing to the address: International Sourcing, ul. Rydygiera 13A/40, 01-793 Warszawa
Customers may access these Terms and Conditions at any time via a link provided on the Store’s home page. These Terms and Conditions may be recorded, obtained and reproduced by printing them out or saving them on a suitable data carrier.
The name of the inflaa.com online store, the layout and concept of the store’s website and all materials contained therein are subject to copyright and industrial property rights and are protected by law. The use and distribution of them without the consent of the store owner is prohibited.
These regulations are effective as of September 06, 2017.

The store makes every effort to make customers feel comfortable and safe, and purchases made in the store were always successful. The store operates in accordance with applicable laws and with respect for good business customs, in particular, taking into account e-commerce standards on the quality of goods and handling of transactions. The store is open to any proposals or suggestions from its customers regarding the agreements concluded, hence individual arrangements for orders are not excluded. If you have any doubts, we encourage you to contact us.